Original Medicare (Parts A & B): See Your Loved One's Insurance Benefits in One Place
When you see the shield symbol, it means that your loved one has benefits available to receive
Access all my benefitsGet insurance benefits, legal documents, and medical records in one place
How To Receive
Details on how to apply
This section is intended to make benefit engagement as easy and self-guided as possible so that you don't have to spend your precious time making calls, being bounced around on the phone, searching online, and going back and forth between the health plan and providers.
This section explains step-by-step what you and your loved one need to do to take advantage of the benefit. It includes the following information:
Who your loved one needs to see and what to take away from appointments
Detailed provider order requirements (if needed)
Clickable health plan preferred partner links and contact information (where available)
Clickable network providers and services search links (where available)
Information on booking transportation (if applicable)
Any other important points the health plan wants you to know
If the steps outlined in this section are unable to fulfill your needs or answer your questions, it also includes:
Clickable phone numbers and other contact information for the health plan (such as the customer care team)
Get more support and guidance on insurance benefits, medical records and legal forms.
Helpful brings together your insurance benefits, legal documents, and medical records in one personalized place — so you always know what you have, and never have to search again.

The long description goes into greater detail about what's covered by the benefit, using language provided by the insurance provider/health plan that is found in the member handbook or explanation of benefits.
The long description also offers more explanation around the value of the benefit and provides education on how it applies to you or your loved one, some of which you may find surprising. For example, hearing exams are important for more than just hearing loss. They can reveal problems in the ear canal, issues with dizziness and balance, and explore how sensory loss affects quality of life.
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