Original Medicare (Parts A & B): See Your Loved One's Insurance Benefits in One Place

When you see the shield symbol, it means that your loved one has benefits available to receive

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Cost
This details how much is covered by insurance and how much your loved one will owe ($40 copay, 20% coinsurance, etc.).
Prior Authorization Required
This indicates whether a prior authorization for the benefit is required by the insurance provider/health plan.
Provider Referral or Order Required
No

How To Receive

Details on how to apply

This section is intended to make benefit engagement as easy and self-guided as possible so that you don't have to spend your precious time making calls, being bounced around on the phone, searching online, and going back and forth between the health plan and providers.

This section explains step-by-step what you and your loved one need to do to take advantage of the benefit. It includes the following information:

  • Who your loved one needs to see and what to take away from appointments

  • Detailed provider order requirements (if needed)

  • Clickable health plan preferred partner links and contact information (where available)

  • Clickable network providers and services search links (where available)

  • Information on booking transportation (if applicable)

  • Any other important points the health plan wants you to know

If the steps outlined in this section are unable to fulfill your needs or answer your questions, it also includes:

  • Clickable phone numbers and other contact information for the health plan (such as the customer care team)

Availability
This indicates how often the benefit is available for use (annually, every 6 months, ongoing as ordered and authorized, etc.).

Everything you need is all in one place

Helpful app simplifies family caregiving by combining your loved one’s insurance benefits and medical records into one user-friendly platform while enhancing your caregiving skills

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The long description goes into greater detail about what's covered by the benefit, using language provided by the insurance provider/health plan that is found in the member handbook or explanation of benefits.

The long description also offers more explanation around the value of the benefit and provides education on how it applies to your loved one, some of which you may find surprising. For example, hearing exams are important for more than just hearing loss. They can reveal problems in the ear canal, issues with dizziness and balance, and explore how sensory loss affects quality of life.

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About us

Helpful is an app to make caregiving easier. We integrate your loved one’s insurance benefits, medical records and caregiving guides into an immediate, accessible and user-friendly experience. Helpful supports your care needs by eliminating administrative tasks and providing technology to support your caregiving experience.

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