Take comfort in knowing your data—and your therapy journey—is in good hands. Helpful takes pride in safeguarding you and your loved one’s information while providing personalised care and mental health support.
Helpful ensures your data is:
Encrypted Encrypted and stored according to industry best practices and in compliance with HIPAA regulations.
Personalised Our algorithms use your data solely to enhance your experience within the Helpful app, including therapy services.
Never Sold Data is never sold to any third-party company.
Helpful values your privacy and data security. We take every step to ensure our practices align with HIPAA guidelines, whether managing your caregiving needs or supporting your mental health. Thank you for trusting Helpful. If you have questions about our security practices, feel free to contact us or check out the FAQ.
We do this to gather all your medical information in one place and to make the caregiving process simpler. All information pulled in from your loved one's medical records is easy to understand and accessible. You can choose the information from your loved one’s medical records to connect to Helpful.
Helpful is a partner with your loved one’s insurance provider and the app is free to use. Helpful Therapy services are not free and more information can be found at Insurances & Fees page.
Click on the "Get started" button at the top of the page and you can start exploring Helpful right away. You can customize your experience by adding your loved one’s insurance and medical records.
Medical records are connected instantly without needing to manually enter information about your loved one’s doctors. Once connected, you can see appointments, medicine information and appointment summaries from your loved one’s records.
We do all of our teletherapy visits through Simple Practice, a HIPAA-compliant platform that encrypts all communication to protect your privacy. Your personal data is never shared without your consent.
Client records are stores in Simple Practice, a secure, encrypted electronic health record (EHR) system that is HIPAA-compliant.
