VNS Health MLTC: Hearing Exams and Hearing Aids

Routine hearing exams and hearing aids provided by fully licensed network audiologists. Poor hearing impacts balance, walking, perception, and thinking.

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Cost
$0
Prior Authorization Required
No, for hearing exams; Yes, for other items and services
Provider Referral or Order Required
Yes

How To Receive

Details on how to apply

Routine hearing exams do not need to be arranged through the VNS Health MLTC Care Team, though during the next care management call, do inform the Care Team about hearing services received.

  1. Obtain a referral from an in-network provider for a hearing exam.

  2. Locate a network audiologist: Click on the Audiology tab on the page.

  3. Make an appointment with the audiologist.

  4. Attend the appointment and complete the exam.

For questions or concerns, contact the VNS Health MLTC Care Team at (888) 867-6555 (TTY 711), 9 am - 5 pm, Monday - Friday, or use the Send Us a Message form.

Availability
Ongoing, annually
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Hearing services and products are covered when medically necessary to alleviate disability caused by the loss or impairment of hearing.  Routine hearing exams help to identify early hearing loss, gauge progressive hearing loss and track changes to make needed adjustments, identify balance problems associated with the inner ear, and address any modifiable factors that may contribute to hearing loss.    

Many people believe that they hear just fine, and perhaps they do.  Most do not know, however, that they have actually lost their ability to hear high frequencies, and some come to accept that muffled sound is normal.

Issues in the inner ear, which can be detected during routine screening, also cause balance problems.  Sometimes what we think is a musculoskeletal cause of imbalance (pain or weakness) may be an inner ear disorder. 

Finally, modifiable factors that contribute to hearing loss, such as certain medications and environmental factors, can be addressed.

Older adults are also susceptible to excessive wax build-up and even ear infections.

Hearing exams and hearing aids are provided by a network of fully licensed audiologists. If a hearing exam is needed, the member may be asked to see their provider first, in order to be sure that another health problem is not affecting their ability to hear.

The health plan also covers batteries for hearing aids.

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