VNS Health EasyCare: Telehealth

Telehealth, or virtual care, has become so sophisticated as to be able to replace many in-person office visits.

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Cost
$0–$200 per visit maximum copay
Prior Authorization Required
Yes
Provider Referral or Order Required
Yes

How To Receive

Details on how to apply

  1. Contact the VNS Health EasyCare Team at (866) 783-1444 (TTY 711) for authorization to receive provider-ordered services via telehealth.

    • The provider overseeing the services may help with authorization.

    • Search for network telehealth: Click on the Ancillary Services tab on the page, then click on Telehealth.

  2. Schedule the telehealth visit(s) with the services provider.

  3. Receive instructions on how to access the telehealth platform.

  4. Attend the visit(s).

Availability
Ongoing
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Telehealth is a broad term that encompasses a variety of telecommunications technologies and tactics to provide health services from a distance. Telehealth involves everything from simple telephone calls to complex transmission of diagnostic imaging over smart devices, though its fundamental element is the virtual visit (face-to-face communication between provider and patient over the internet).

It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and even remote admissions. Telehealth has become so sophisticated as to be able to replace many in-office visits, which is very beneficial for you or your loved one who may have mobility problems and difficulty traveling, transportation issues, or merely scheduling conflicts and lack of time.

Services that can be delivered via telehealth and covered by the health plan include:

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