VNS Health MLTC: Personal Emergency Response System (PERS)

PERS is a wearable electronic device that ensures help (within a given location) in the event of a physical, emotional, or environmental emergency.

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Cost
$0
Prior Authorization Required
Yes
Provider Referral or Order Required
No

How To Receive

Details on how to apply

The VNS Health MLTC Care Team coordinates these services. For questions or concerns, contact the VNS Health MLTC Care Team at (888) 867-6555 (TTY 711), 9 am - 5 pm, Monday - Friday, or use the Send Us a Message form.

Search PERS suppliers: Click on the Personal Emerg Response System tab on the page.

Availability
Ongoing

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Helpful app simplifies family caregiving by combining your loved one’s insurance benefits and medical records into one user-friendly platform while enhancing your caregiving skills

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A personal emergency response system, or PERS, is a wearable electronic device that enables members to secure help in the event of a physical, emotional, or environmental emergency.

A PERS has three components: a small radio transmitter, a console connected to a telephone, and an emergency response center that monitors calls.

These systems signal a response center once a help button is activated. In the event of an emergency (or even accidental activation), the signal is received and appropriately acted on by the contracted response center.

Response center staff are trained on how best to respond to the situation, whether that is to reach out to the designated emergency contact(s), contact authorities like fire or police departments, connect the caller with another hotline (such as crisis intervention), or call 9-1-1 to send emergency services.

PERS can help your loved one continue to live independently and also alleviate difficult decisions, such as hiring in-home care or moving them.

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About us

Helpful is an app to make caregiving easier. We integrate your loved one’s insurance benefits, medical records and caregiving guides into an immediate, accessible and user-friendly experience. Helpful supports your care needs by eliminating administrative tasks and providing technology to support your caregiving experience.