AZ Blue Best Life Classic (HMO): Hearing Services
Routine hearing exams and associated hearing aid services and supplies. Hearing - or lack of - impacts balance, walking, perception, and thinking.
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How To Receive
Details on how to apply
For hearing exams
The plan covers 1 routine hearing exam every year.
Schedule an appointment for a hearing exam with a hearing specialist.
The member can schedule a hearing exam through TruHearing™ by calling 1-800-334-1807. The TruHearing Consultant will match the member with a local TruHearing provider and schedule an appointment for an initial exam. (Teleaudiology options are also available.)
Attend the appointment and complete the hearing exam.
Engage in recommended follow-up treatment and/or referrals.
For hearing aids
The member must see a TruHearing™ provider to use this benefit, and purchase TruHearing™-branded hearing aids.
Call 1-800-334-1807 to verify the member's insurance coverage and answer any questions you might have about your TruHearing benefit, products, and to schedule an appointment.
Plan coverage
Up to two TruHearing™-branded hearing aids every year (one per ear, per year). Hearing aid purchase includes:
First year of follow-up provider visits
60-day trial period
3-year extended warranty
80 batteries per aid for non-rechargeable models
Benefit does not include or cover any of the following:
Additional cost for optional hearing aid rechargeability
Ear molds
Hearing aid accessories
Additional provider visits
Additional batteries; batteries when a rechargeable hearing aid is purchased
Hearing aids that are not TruHearing™-branded hearing aids
Costs associated with loss and damage warranty claims
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Hearing services and products are covered when medically necessary to alleviate disability caused by the loss or impairment of hearing. Routine hearing exams help to identify early hearing loss, gauge progressive hearing loss and track changes to make needed adjustments, identify balance problems associated with the inner ear, and address any modifiable factors that may contribute to hearing loss.
Many people believe that they hear just fine, and perhaps they do. Most do not know, however, that they have actually lost their ability to hear high frequencies, and some come to accept that muffled sound is normal.
Issues in the inner ear, which can be detected during routine screening, also cause balance problems. Sometimes what we think is a musculoskeletal cause of imbalance (pain or weakness) may be an inner ear disorder.
Finally, modifiable factors that contribute to hearing loss, such as certain medications and environmental factors, can be addressed.
Older adults are also susceptible to excessive wax build-up and even ear infections.
Diagnostic hearing and balance evaluations performed by a provider to determine if medical treatment is needed are covered as outpatient care when completed by a physician, audiologist, or another qualified provider.
The plan covers several hearing care needs:
1 routine hearing exam every year
Up to two TruHearing™-branded hearing aids every year (one per ear, per year). Hearing aid purchase includes:
First year of follow-up provider visits
60-day trial period
3-year extended warranty
80 batteries per aid for non-rechargeable models
Benefit does not include or cover any of the following:
Additional cost for optional hearing aid rechargeability
Ear molds
Hearing aid accessories
Additional provider visits
Additional batteries; batteries when a rechargeable hearing aid is purchased
Hearing aids that are not TruHearing™-branded hearing aids
Costs associated with loss and damage warranty claims
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