VNS Health EasyCare Plus: Flex Card ($450)

A preloaded $450 spending card for covering Dental, Hearing, and Vision items or services that exceed the health plan maximum coverage amount.

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Cost
$0
Prior Authorization Required
No
Provider Referral or Order Required
No

How To Receive

Details on how to apply

  1. Contact the VNS Health EasyCare Plus Team at (866) 783-1444 (TTY 711) for eligibility and details.

  2. Receive and activate the Flex Card (by calling the number on the card; follow instructions on the sticker).

  3. Utilize the Flex Card like a credit or debit card to cover Dental, Hearing, and Vision items or services that exceed the health plan maximum coverage amount.

  4. In the event that a Flex Card dollars reimbursement is needed, call the VNS Health EasyCare Plus Team at (866) 783-1444 (TTY: 711), M–F 8am–8pm and follow these steps:

    • Include member name and member ID number.

    • The complete address where the reimbursement should be sent.

    • A contact phone number.

    • Submit an original, itemized receipt (showing the items purchased, the store, the store location, the date of purchase, the specific name of the product(s) purchased, and the price paid) to: VNS Health, Health Plans—OTC Reimbursement, 220 E. 42nd St., New York, NY 10017, OR FAX to 1-646-524-8338

    • Allow up to 30 days to process the reimbursement request and a check to be mailed.

Availability
A total of $450 loaded annually

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The Flex Card is a pre-loaded debit card benefit for the year. It may be used to cover items or services that exceed the maximum coverage amount for:

For example:

The health plan already covers a certain amount of dental, vision, and hearing items and services, but sometimes services are needed that exceed what the plan covers. With the Flex Card, your loved one will have extra money for those unexpected healthcare expenses. And because the unspent money on the card rolls over to the next period, the card can also be used to plan for a big-ticket expense at the end of the year.

During the first quarter of the year (January – March), a larger portion of the total card amount may be used to pay for eligible items or services. From April – December, a set monthly amount may be used to pay for eligible items or services. The card balance rolls over after each quarter and will reach the maximum allowable dollar amount by the end of the year (December), if unused.

All money on the card must be used by the end of the calendar year (January 1 through December 31). Any unused balance on the card will be returned to the plan at the end of the calendar year (after December 31) or when your loved one (the member) leaves the plan.

This is not a credit card. The card balance cannot be converted to cash and the card cannot be loaned to other people.

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Helpful is an app to make caregiving easier. We integrate your loved one’s insurance benefits, medical records and caregiving guides into an immediate, accessible and user-friendly experience. Helpful supports your care needs by eliminating administrative tasks and providing technology to support your caregiving experience.