VNS Health MLTC: Durable Medical Equipment (DME)

DME in the home for safety and support can increase independence, reduce anxiety, and enhance quality of life.

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Cost

Prior Authorization Required

No, but limitations apply

Provider Referral or Order Required

Yes

How To Receive

Details on how to apply

If you have a DME/Supply order, upload it by clicking the button above

Requesting DME made easier: explore for specific guidance on Heavy DME Items (wheelchair, hospital bed, lifts, etc.), Oxygen Therapy and Wound Care.

All DME Prescriptions will require at least:

Date
Member's legal name
Member's date of birth
DME-related diagnosis and associated ICD-10 codes
Provider's NPI
Requested DME/Supply product(s)
Length of need/refills
Provider signature with date

If the provider is going to send the DME/Supply order directly, then fax it to 212-897-9448

If you have taken these steps but still need assistance, the VNS Health MLTC Care Team is available to support you. Any member of the Care Team can research and respond to inquiries and questions regarding DME/Supplies. Issues will be escalated to your Care Manager if needed.

Contact the VNS Health MLTC Care Team at (888) 867-6555 (TTY 711), 9 am - 5 pm, Monday - Friday, or use the Send Us a Message form.

Availability

As needed and authorized

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Durable medical equipment (DME) is equipment, devices, and supplies that are reusable and generally not disposable. The Care Manager coordinates the provision of DME. Some DME items include, but are not limited to: